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Innovate and be receptive to new ideas and opportunities |
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Solve problems
in a prompt and effective manner |
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Anticipate and embrace change |
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Never take our eyes off the ball |
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Deploy people and assets for value enhancement |
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Admit and learn from mistakes |
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Set the performance bar above industry norms |
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Give credit where credit is due |
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Reward equitably |
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Set challenging and realistic goals |
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Focus on results |
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Identify and solve problems |
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Have a sense of urgency and ownership |
2. Commitment
We will:
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Anticipate our customers’ needs and constantly upgrade
ourselves to provide them with outstanding service |
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Foster an environment of trust by engaging the communities we serve |
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Reward our shareholders by delivering steady and sustainable results through
growth in our core businesses |
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Care for our staff by providing a challenging environment with ample opportunities
for growth and development. Build on staff capabilities through effective
recruitment, training and career planning so as to develop their full
potential. Promote teamwork, initiative and creativity |
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Stay committed to the authorities by complying with regulatory
requirements |
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Conduct our affairs in a manner consistent with the highest
ethical and professional standards |
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Engage in fair and honest business practices |
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Show respect for each other, our customers, business partners, suppliers,
shareholders, the authorities and the communities we operate in |
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Communicate in a factual, honest and prompt manner |
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Be open and transparent in our dealings |
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Exhibit strong environmental stewardship |